Return & Refund Policies

At Gayle's Fashions, we want you to love your purchase! If you’re not completely satisfied, please review our return policy below:

In-Store Returns:

Regular-Priced Items:

• Returns must be made within 7 days of purchase due to limited inventory availability.
• Items must be unused, in original condition, and with original packaging.
• A receipt or proof of purchase is required.

Sale Items:

• Sale items are final sale and cannot be refunded or exchanged.

Online Returns:

• Items must be received by Gayle's Fashions within 10 days of receiving your order.
• Returns received after 10 days will not be honoured.
• International customers are responsible for any applicable duty charges.

Refunds:

• Once your returned item is received and inspected, you will be notified via email about the approval or rejection of your refund.
• Approved refunds will be processed to your original method of payment within a few days.
• Late or Missing Refunds:
  If you have not received your refund, check with your bank or credit card provider, as processing times may vary. If issues persist, contact us at gaylesfashions@outlook.com.

Exchanges:

• Exchanges are only accepted for defective or damaged items.
• To initiate an exchange, email gaylesfashion@outlook.com and ship your item to:
  Gayle's Fashions
  5262 Argyle Street, Unit C
  Port Alberni, BC V9Y5X3, Canada

Shipping for Returns:

• Customers are responsible for return shipping costs, which are non-refundable.
• If your item is over $75, consider using a trackable shipping service or purchasing shipping insurance to ensure we receive your return.

We’re here to help make your shopping experience as smooth as possible. If you have any questions or need assistance with a return, don’t hesitate to reach out—we’re always happy to assist!