Return Policy

In Store Returns:
Regular priced items:
Must return within 7 days - limited inventory available, taking it off the floor for longer risks being able to sell it to someone else.

We are not responsible for damages due to improper washing and wearing.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Gayle's Fashions, 5262 Argyle Street, Unit C , Port Alberni BC V9Y5X3, Canada.

To return your product, you should mail your product to: Gayle's Fashions, 5262 Argyle Street, Unit C , Port Alberni BC V9Y5X3, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Online returns:
Regular policies apply with these added policies.

We must receive the item back in the store by 10 days after receiving your order.
Returns after this date will not be honoured.

International customers are responsible for any duty charges.